Public Service Reform was a central element of the response to the crisis of recent years and remains an essential part of building for the future.  Since the first Public Service Reform Plan was published in November 2011, a comprehensive programme of reform has been implemented.  This enabled the Public Service to continue to provide essential services, while demand for those services increased and resources were very constrained.

The second Reform Plan (Public Service Reform Plan 2014-2016) was published on 14th January, 2014. This renewed wave of reforms was developed, building on the progress made under the first Plan and re-focusing the Government’s ambition for reform. This phase of reform reflected the need to maintain a focus on reducing costs and increasing efficiency. The Plan, however, had an ambitious overarching objective of delivering better outcomes for all stakeholders and a strong emphasis on service improvement. The Plan was delivered through a focus on service users, on efficiency and on openness, underpinned by a strong emphasis on leadership, capability and delivery.

Five progress reports on Public Service Reform have been published to date. Progress reports on the implementation of the Public Service Reform Plan 2011-2013 were published in September 2012 and January 2014.

The first Progress Report on the implementation of the Public Service Reform Plan 2014 – 2016 was published in March 2015, and the second Progress Report was published in April 2016.  A video on Public Service Reform was made available on youtube in 2015.

The final Progress Report on the Public Service Reform Plan 2014-16 was published on 13 July 2017, alongside an OECD Assessment of the Plan and two case studies on reform (on INTREO and the Office of Government Procurement). A further case study on Tusla was published in September 2017. These publications coincided with the launch of a Public Consultation on the next phase of reform Our Public Service 2020 – Development and Innovation Framework.

Publications, including the OECD Assessment, can also be found here, or can be provided on request by emailing Information on public consultations can be found here.