Public Service Reform was a central element of the response to the crisis of recent years and remains an essential part of building for the future.  Since the first Public Service Reform Plan was published in November 2011, a comprehensive programme of reform has been implemented.  This has enabled the Public Service to continue to provide essential services, while demand for those services increased and while resources were very constrained.

A new Public Service Reform Plan 2014-2016 was published on 14th January, 2014. This renewed wave of reforms was developed, building on the progress made to date and re-focussing the Government’s ambition for reform. This current phase of reform reflects the need to maintain a focus on reducing costs and increasing efficiency. The current Plan, however, has an ambitious overarching objective of delivering better outcomes for all stakeholders and a strong emphasis on service improvement. The Plan is being delivered through a focus on service users, on efficiency and on openness, underpinned by a strong emphasis on leadership, capability and delivery.

The first Progress Report on the implementation of the current Public Service Reform Plan 2014 – 2016 was published in March, 2015.

The second Progress Report on its implementation was published in April, 2016.

A video on Public Service Reform is available on youtube.

The first Progress Report on the implementation of the Public Service Reform Plan 2011-2013 was published in September 2012. A second Progress Report was published on 14th January, 2014.